Fulfilment · Logistics · Storefront Ops

The operations partner behind your storefront.

PTFIT runs fulfilment, logistics and day-to-day storefront operations for independent e-commerce brands — from the moment an order lands to the moment it's delivered, returned or resolved.

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2024Operating continuously since
<48hAverage order-to-dispatch time
EU+UKCarrier & delivery coverage
6/7Days of first-line customer support

What we do

Everything after the click.

You own the product, the pricing and the marketing. We run every operational step between checkout and doorstep — as one accountable partner.

Storefront operations

Technical operation and day-to-day management of your website — hosting arrangements, storefront maintenance and publication of product listings.

Run & maintain

Order processing

Every order placed through your storefront is received, validated and transmitted to fulfilment the moment it lands — no queue, no backlog.

Checkout → fulfilment

Warehousing & fulfilment

Stock stored, counted and ready to move. Picking, packing and dispatch handled end-to-end with careful, consistent presentation.

Pick · pack · dispatch

Carrier management

Carrier selection, shipment tracking and delivery follow-up across the EU and UK — every parcel monitored until it reaches the doorstep.

Track & follow up

Returns & exchanges

Returns and exchanges handled in accordance with your published returns policy — documented, resolved fast and reported back to you.

Reverse logistics

Customer service

First-line customer support over email and WhatsApp, answering in your brand's voice — order questions, delivery updates and aftercare.

Email & WhatsApp

How it works

Four steps, none of them yours.

Onboarding is deliberately simple: we plug into what you already sell, and the operational load moves to us.

01

Plug in

We take over the technical operation of your storefront — hosting, maintenance and listings — with no disruption to trading.

02

Orders flow

Customer orders are received from your storefront and transmitted straight into our fulfilment pipeline.

03

Pick, pack, dispatch

Warehoused stock is picked, packed and dispatched, with carrier handoff, tracking and delivery follow-up on every parcel.

04

Aftercare

Returns, exchanges and first-line customer service are handled under your policies — and reported back with full visibility.

Simple monthly invoicing at agreed rates — settled by bank transfer, with a clear line-item breakdown every month.

Why PTFIT

Built for lean brands that refuse to run a back office.

Most fulfilment providers stop at the warehouse door. We operate the storefront, the logistics and the aftercare as one system — because that's the only way an online brand actually runs itself.

Talk to us
01

One partner, whole back office

Storefront, warehouse, carriers, returns and support under a single agreement — one point of accountability instead of five vendors.

02

You keep the wheel

Product selection, pricing, promotions and marketing stay entirely yours. We never touch the commercial decisions — we execute the operations behind them.

03

Transparent, predictable billing

Monthly invoicing at rates agreed up front. No per-ticket surprises, no hidden surcharges, and full documentation on request.

04

Every parcel followed through

Tracking doesn't end at the carrier handoff. We follow each delivery to the doorstep and step in the moment something stalls.

About the company

A Wyoming operations company with European reach.

PTFIT LLC is a limited liability company registered in the State of Wyoming and headquartered in Sheridan. Since 2024 we have acted as the fulfilment and operations layer for independent online retailers selling across Europe.

Our role is deliberately narrow and deliberately deep: we don't advise, broker or resell — we operate. Storefronts stay online, orders ship on time, returns get resolved, and customers get answered. That's the whole job, done properly.

  • Legal namePTFIT LLC
  • Registered inState of Wyoming, United States
  • Headquarters30 N Gould St, Ste R
    Sheridan, WY 82801, United States
  • Operating sinceMarch 2024
  • FocusFulfilment, logistics & storefront operations
  • CoverageEuropean Union & United Kingdom

Contact

Hand us the operations. Keep the brand.

Tell us what you sell and where you sell it. We'll come back to you within one business day with how we'd run it.

Email the team
Headquarters PTFIT LLC
30 N Gould St, Ste R
Sheridan, WY 82801, United States
New business & enquiries ptfit.info@gmail.com
Response within one business day